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I can't get in contact with TransUnion. I was on hold for an extended period. Is there any other way to verify me? How can I complete verification?
I can't get in contact with TransUnion. I was on hold for an extended period. Is there any other way to verify me? How can I complete verification?
Chelsea avatar
Written by Chelsea
Updated over 8 months ago

If you are having any issues connecting to TransUnion for the manual verification process, you can try sending documents over to them via email, as this may help expedite the process! You would send the following documentation to mydocs@transunion.com:

1) Government issued photo ID; and

2) U.S. Bank statement or utility bill from the last 60 days bearing your name and address, as well as the institution's logo.

It is very important that the information being entered within the TransUnion application matches the information on the documentation being provided.

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