If your landlord has invited you to submit maintenance requests, you’ll receive an email notification with instructions to access your Resident Portal.
📥 Step 1: Open the Resident Portal
Open the link provided in your email or go directly to your Resident Portal.
Log in using your registered email address and password.
🔧 Step 2: Create a Maintenance Request
Navigate to the Maintenance tab.
Click “Create Request.”
Fill in the details of your maintenance issue.
Optionally, upload photos to help describe the issue.
Click Submit.
Once submitted, you'll see a success message confirming your request was received.
📊 Step 3: Track Your Request Status
After submitting, your request will appear in the Maintenance tab with its current status (e.g., “Open,” “In Progress,” or “Completed”).
Click on the request to view full details.
🛠 Manage Your Request
Inside the request details page, you can:
Turn email notifications on or off for updates.
Upload additional photos if needed.
Need Help?
If you're unable to access the Resident Portal or need assistance creating a request, please contact your landlord directly.