Use Stessa's Rental Applications to apply for rental properties efficiently, whether by invitation or public listing. Stessa provides tenant screening services as part of the rental application process but does not manage property-specific queries such as viewing properties or scheduling tours. Follow the steps below to complete your application and stay on track throughout the process.
How to Apply
There are two ways to start your application with Stessa:
1. By Email Invitation
Landlords can send you a direct invitation by email to apply for their rental property.
Look for an email titled:
“You’ve been invited to apply for a rental property.”Click the “Apply now” button in the email to begin.
Be sure to use "Your login email" when creating your account.
2. Public Listing Link
Landlords may also publish a public listing page for their rental property.
Each listing includes a direct application link for prospective tenants.
Click the “Apply now” button to proceed to the application.
Double-check the property address on the welcome page to confirm it matches the home you want to apply for.
Logging In to Start Your Application
Stessa uses Auth0, a secure authentication platform, for account login and signup. To begin your application visit resident.stessa.com. If you have any questions about the property before filling out the application and screening you should contact the landlord directly.
New Users
Click “Sign Up” to create your account.
Use your correct email address, as it will be used to:
Send application status updates
Deliver next-step instructions (e.g., credit screening)
Returning Users
Simply log in with your existing credentials to resume or view your application.
Completing the Rental Application Form & Screening
Step 1: Once logged in click Start Application.
Step 2: Fill in all of your details.
Personal Information
Provide your basic personal details (name, contact info, etc.).
Household Information
Submit information about your household. Note: Only the primary applicant completes this section.
Co-Applicants
Invite roommates or co-signers by entering their name, email, and phone number.
If the landlord has already invited the co-applicant, please do not send another invite. This will cause confusion for the landlord when trying to locate all of the applications.
Residence History
Provide up to three years of residence history.
Employment Information
List all current sources of employment and income
Step 3: Complete the Screening
After submitting your application, you’ll be prompted to complete a screening. To begin click Accept Request. From here follow the prompts to:
Confirm Personal Information
All of your information should carry over from the application and you should only need to enter your Social Security Number.
Identity Verification Exam
Answer three questions to verify your identity. You may be prompted to complete the exam multiple times.
Pay- Fees:
If the landlord has selected tenant pay, each applicant is charged a fee for screening.
Step 4: Income Verification (If Requested)
If the landlord requires income verification, you’ll receive an email from:
incomeverification@payscore.com
Follow the instructions in that message to complete the verification process via Payscore.
Screening Only
If the landlord order a Screening Only, you will receive a RentPrep-only screening invitation, without a full Stessa application.
Application Confirmation
Once you've submitted your application and completed the screening:
A confirmation email will be sent after payment is processed.
Awaiting the Landlord’s Decision
After submission, Stessa notifies the landlord that your application is ready for review.
What the Landlord Can See
Application details (for each applicant)
Household summary
Screening Reports
What Happens Next
From here, the landlord will contact you directly.
Stessa does not make any rental decisions or handle property-specific inquiries - this is entirely up to the landlord you are applying with.
For questions about viewing the property, rental terms, or scheduling tours, you must contact the landlord directly.- Co-signers who wish to withdraw from the application can communicate this directly to the landlord or primary applicant.
Common Questions
How can I view a property or schedule a tour?
Reach out to the landlord or property manager directly using the contact information provided in the property listing or your initial point of contact.
Clearly state your interest in scheduling a tour or viewing the property.
Confirm tour schedules with the landlord and follow their instructions.
Note: Stessa does not handle or mediate property tours or scheduling.
How do I obtain rental applications if not through Stessa?
Contact the landlord directly using the method you originally used to reach them.
Request details about their preferred application process or documentation.
Follow any additional steps or submissions laid out by the landlord.
Important: Stessa does not provide or control all rental applications. The landlord manages these and can provide copies or links to their preferred forms.
How can I contact the landlord before completing the application and/or screening?
If you have questions about the property, you'll need to contact the landlord directly.
If you're applying through a property listing on Stessa:
You can find the landlord's contact information on the listing page. Click “View contact information” located above the “Apply Now” button.If you received an application or screening request via email (not through a public listing):
We recommend reaching out through the same method of communication you used previously (e.g., email or phone).
Unfortunately, we’re unable to provide contact details for landlords who are only using the application and screening tools.