If the identity verification questions don't apply to you, select the "Not Applicable" option. If none of the questions are relevant, you may be prompted to complete the questions again or contact TransUnion for manual verification, which will involve verifying your identity over the phone.
Next Steps:
Continue answering the verification questions provided by TransUnion to the best of your ability and selecting the Not Applicable option if needed.
If you fail to answer correctly after 7 attempts, you’ll be prompted to verify your identity via a phone call with TransUnion.
Please note that this identity verification process is entirely managed by TransUnion, and Stessa cannot make changes to the verification questions or their outcomes.