Follow these steps to order a Full Background Check + Credit Report for a tenant.
1. Navigate to the Screening Page
Select "Screen Tenant" to begin.
2. Select Screening Only
Click "Get Started" under Screening Only.
3. Choose the Rental Property
Select the property you want to screen for.
4. Select Payment Option & Screening Type
Choose who will pay for the report.*
Select "Full Background Check + Credit Report".
*Some states are restricted to Landlord Pay only to comply with application/screening fee restrictions. Landlord Pay Only States: Ca, CT, DE, D.C., ID, MA, NY, VT, VA, WI
5. Enter Business Contact Information
Provide business contact details for the property.
Check the box to agree to RentPrep's Terms and Conditions.
The Business Contact is only required for your first order and will be saved for future orders.
6. Enter Applicant Information
Provide the applicant's full name and email address.
Each applicant needs their own email address. Email addresses cannot be shared.
7. Review & Submit Order
Confirm the order details. If changes are needed, click Back or select the relevant step from the left-side menu.
Click Send Request!
For Landlord Pay, you will be asked for your credit card information in this step. An authorization hold will be placed initially, and the full charge will be processed once the applicant accepts and completes the request.
8. Order Confirmation & Application Invitation
You will receive an email confirmation of your order.
The applicant will receive an email invitation within minutes from hello@tenant.stessa.com
If the applicant does not receive the email, instruct them to check their junk/spam folder.