Important: Deletion Is Permanent
Before submitting a deletion request, please keep the following in mind:
Account deletion is irreversible.
All data will be permanently removed, including:
Portfolios
Properties
Transactions
Bank connections and external links
Once deleted, your data cannot be recovered, even if you change your mind later.
If You Have a Cash Management Account
Stessa can’t delete your account while a Cash Management account still has a balance or pending activity. Before you submit your request, make sure:
The account balance is $0. Transfer any remaining funds to one of your external Connected Accounts via ACH.
There are no pending transactions, transfers, or rent payments.
You have the last four digits of each Cash Management account you want to close.
If you prefer, you can request to close only your Cash Management account and keep the rest of your Stessa account.
How to Request Account Deletion
Email support@stessa.com or submit a request through the messenger.
Specify whether you want to delete only your Cash Management account or your entire Stessa account.
Use the email address linked to your Stessa account so we can verify your identity.
Include this statement in your request: "I would like to submit a request to delete my Stessa account. I understand that once completed, I will no longer be able to log into Stessa with my credentials."
Once we receive your request, our team will reply to confirm it before deleting the account and associated data. You’ll also receive a confirmation email once your account and all associated data have been permanently deleted.
Creating a New Account Later
Even though deleting your account removes all current data, you can create a new account with the same email address in the future if needed.