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Can Applicants Use the Same Email to Complete the Screening?

Updated over 3 weeks ago

No, applicants cannot share an email address. Each applicant will need their own unique email address to complete the screening request.

How to Invite Co-Applicants

There are two ways to invite co-applicants. It is important to choose one or the other, not both.

  1. As the landlord, you will enter all applicants name and email addresses when sending the application + screening.

  2. As the landlord, you only enter the primary applicants name and email address. The primary applicant will be given an option to invite co-applicants when they are completing their applicant.

In either scenario it is important that a unique email address is used for each applicant.

Troubleshooting Co-Applicant Invitations

  1. Check spam or junk folders for emails from hello@tenant.stessa.com.

  2. Confirm all email addresses entered are accurate and unique.

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