This article is for landlord accounts. For residents or applicants, see Resident Portal Log In.
Web Login Instructions
To log in to your Stessa account from a web browser:
Go to https://app.stessa.com.
Select Landlord Log In.
Enter your email address and password.
Click Log In.
Make sure to use the email address associated with your Stessa account, especially if you have multiple emails.
Trouble Logging In?
Double-check that you're on the Log In screen (not “Sign Up” or “Create your account”).
Make sure you’re using the correct login option. If you signed up with Google, Facebook, BiggerPockets, or Apple, use that option.
Try resetting your password: go to app.stessa.com, select Landlord Log In, and click Forgot password? below the password field.
Still stuck? Contact support through the messenger or at support@stessa.com.
Enabling Two-Factor Authentication (2FA)
Add an extra layer of security to your account using a mobile authenticator app.
Go to Settings > Security.
Download an app like Google Authenticator, Duo Mobile, or Authy to your mobile device.
Turn on Two-Factor Authentication.
Scan the QR code in the pop-up using your authenticator app.
Enter the six-digit code shown in the app.
Once enabled, you’ll be asked for a real-time six-digit code each time you log in.
Lost Access to Your Authenticator App?
If you've changed phones or lost access to your codes, contact support for help regaining access.
Logging In via the Stessa Mobile App
Stessa's mobile apps (iOS and Android) support secure login features like Face ID and fingerprint recognition.
Download the latest version of the Stessa app from the App Store or Google Play.
Log in with your email and password.
Enable biometric login in your device's security settings for faster access.
Frequently Asked Questions
I never received a password reset email. What should I do?
Confirm you’re using the correct email, check spam/junk folders, and make sure you’re on the Log In page (not Sign Up). If it still doesn’t arrive, contact support.
Why doesn’t the “Forgot password?” link show up?
You’re likely on the Sign Up page. Click Already have an account? Log in to access the reset option.
Can I reset my password if I signed up with Google or Apple?
Not unless you previously set a password. You must log in using the same provider you used during signup.
What if my 2FA codes aren’t working anymore?
Contact support to complete identity verification and reset your 2FA settings.