How do I set up a debit card?

- You can request a debit card on the Cash Management page by clicking the three-dot action button to the right of the account and selecting "Issue Physical Debit Card".

Do I need a separate debit card for each account?
- No, but you can issue a debit card for each account.
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Can I have multiple debit cards for a single checking account?

- Not at this time.
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Can I have different nicknames on each card too?
- The cards will be named after the account.

What is a virtual debit card?
- A virtual debit card will function the same as a physical debit card but will only be accessible online.

How do I set my PIN?

- From the Stessa Cash Management page when you activate your card or call # on the back of the card.

How do I change my PIN?

- Call the number on the back of the card.

How do I activate my new card?

- You can activate the card on the Cash Management page or by calling the number on the back of the physical card. For virtual cards, it's auto-activated (no PIN).

How do I set and manage limits on debit card authorizations?

- The limit is $5000.

Are there any fees associated with debit cards?

- No, in fact, you get 1.1% cashback.

Where can I use my debit cards?

- Anywhere that VISA is accepted.

How do I set up my virtual debit card with my phone to use the tap-to-pay feature?

- Manually enter via the Wallet, etc.

Can I use my debit card(s) at an ATM to withdraw funds?

- Yes, but ATM fees will apply and vary by ATM.

How do I dispute a charge on my debit card account?

- You must call the number on the back of the card.

How do I report a lost or stolen debit card?

- Call 1-833-333-0417.

How do I report suspected fraud on my account?

- Call 1-833-333-0417.

How do I cancel or close a debit card account?

- Open a support ticket on the Cash Management page in the chat window at the bottom right.