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Adding Your Properties

Overview

Stessa lets you manage one or many rental properties with ease.

How to Add a Property

  1. Go to the Properties page.

  2. From the kebab menu (three dots) of the portfolio you want to use, select Add another property.

  3. Enter the property details:

    • Street address, city, state, and ZIP code

    • Confirm the property type (single-family, multi-family, commercial, etc.)

    • Confirm the number of units owned

  4. Save the property. Click Continue to finish. You’ll now see your property on your Properties page.

Tips

  • Click a property to open its detailed view.

  • Drag and drop properties to organize them.

How Do I Add or Edit Units Within a Property?

  1. On the Properties page, click the property you want to add or edit units for.

  2. Scroll down to the Units section.

  3. To edit a unit, click the three dots (⋮) on the right.

  4. To add a new unit, click the Add New Unit button.

What If I Get a "Property Address Not Found" Error?

This error usually means the address couldn't be validated through our third-party verification systems. Here are the most common causes and how to fix them.

Possible Reasons

  1. Address validation error: Stessa uses trusted external services to validate property addresses. If the address doesn’t match what’s on file in those systems, it may be rejected.

  2. Incomplete address: Missing information like a unit number, ZIP code, or city can prevent validation.

  3. Formatting issue: Certain abbreviations (e.g., “Ave.” vs. “Avenue”) or special characters can cause validation to fail.

  4. New or unlisted property: If the property is newly constructed or not yet listed in databases like USPS or Google Maps, it might not be recognized yet.

Steps to Resolve

  1. Double-check the address: Confirm the full address is entered accurately, including unit/suite number, city, state, and ZIP code.

  2. Try alternate formatting: Small changes (e.g., spelling out "Street" instead of "St.") can help.

  3. Validate manually: Look up the address in Google Maps or USPS ZIP Code Lookup. If the formatting differs, enter the address the same way it appears there.

  4. Use a placeholder address: For newly constructed or not-yet-listed properties, use a placeholder address (e.g., '123 Data Dr Rancho Cordova CA, 95670'). Include the Zillow link if available, and reach out to support for backend assistance.

  5. Still stuck? Contact our support team with a screenshot and the full address you're trying to enter. We’re happy to help.

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