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Adding Your Properties

Updated this week

Overview

Stessa allows you to manage one or multiple rental properties with ease.

How to Add a Property

  1. Visit the Properties page

  2. Select Add Property

  3. Enter Property Details

    • Street Address, City, State, ZIP Code

    • Confirm the Property Type (Single-family, Multi-family, Commercial, etc.)

    • Add Rent Amount

  4. Choose a Portfolio

    • Add to your existing portfolio or create multiple portfolios to group properties logically (e.g., “East Coast Rentals”).

  5. Save Property
    Click Save to finish. You’ll now see your property listed in your dashboard.

If you already have a property and you need to add another, simply click the 3 dots and choose "Add Another Property"

Tips

  • Clicking the property will take you to a detailed view.

  • You can easily drag and drop properties to organize them.


What If I Receive an Error That Says "Property Address Not Found"

If you're seeing a "property address not found" error when trying to add a property, it usually means the address couldn't be validated through our third-party verification systems. Here are the most common causes and steps you can take to fix it:

Possible Reasons:

  1. Address Validation Error:
    Stessa uses trusted external services to validate property addresses. If the address doesn’t match what’s on file in those systems, it may be rejected.

  2. Incomplete Address:
    Missing information like a unit number, ZIP code, or city can prevent validation.

  3. Formatting Issue:
    Certain abbreviations (e.g., “Ave.” vs. “Avenue”) or special characters can cause validation to fail.

  4. New or Unlisted Property:
    If the property is newly constructed or not yet listed in databases like USPS or Google Maps, it might not be recognized yet.

Steps to Resolve:

  1. Double-Check the Address:
    Confirm the full address is entered accurately — including unit/suite number, city, state, and ZIP code.

  2. Try Alternate Formatting:
    Slight changes to the format (e.g., spelling out "Street" instead of "St.") can help.

  3. Validate Manually:
    Look up the address in Google Maps or USPS ZIP Code Lookup. If there are differences in formatting, try entering the address the same way it appears there.

  4. Still Stuck?
    If none of the above work, contact our support team with a screenshot and the full address you're trying to enter — we’re happy to help!

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