If you’ve already connected your AppFolio owner’s portal to Stessa and imported data at least once, skip to Staying Connected & Two-Factor Authentication below.
Getting Connected
Stessa connects to AppFolio owner’s portals only, not property manager (PM) dashboards or other AppFolio interfaces.
Before you start
Make sure your PM has enabled the Owner’s Portal.
Confirm you can log in directly at a URL like https://yourPMname.appfolio.com/.
Verify reports are published to the portal. Stessa pulls data from reports only, not individual transactions.
If no reports are available, ask your property manager to publish monthly reports to the portal.
To connect AppFolio in Stessa
Go to your Connected Accounts page.
Click + Property Manager.
Enter your Owner’s Portal URL, email address, and password.
Once connected, click Link a Property to associate the connection with your properties in Stessa.
For full setup steps, see How To Connect Stessa to AppFolio.
Staying Connected & Two-Factor Authentication (2FA)
Stessa checks your AppFolio owner’s portal regularly for new reports. New data is typically imported once per month, around the 15th–20th, for the prior month’s activity.
If your connection shows "Action Required" or "Two-Factor Auth Required"
Click Fix It to re-enter your login credentials and refresh the connection. After you re-authenticate, it may take a little time for Stessa to retrieve and process your new data.
AppFolio requires you to re-confirm 2FA every 30 days.