Getting Started
How do I open a Stessa Cash Management account?
Log in to your Stessa account and click Cash Management in the navigation bar. Follow the on-screen steps to complete the online application. No wet signatures are required. You'll receive a message with your application status and any next steps.
How many accounts can I open?
You can open unlimited accounts but only three (3) unfunded accounts can exist at the same time.
Can I open an account for my LLC or corporation?
Yes. You can open business accounts for LLCs, corporations, or other entities. Additional documentation may be required depending on your entity type.
Can I open one account per property or portfolio?
Yes. Creating a 1:1 relationship between accounts and properties helps with accurate bookkeeping and simplifies income/expense tracking.
Features & Benefits
Do these accounts earn interest?
Yes.
Essentials/Manage users earn 2.31% APY
Pro users earn 3.98% APY
APY is current as of December 19, 2024, and may change. No minimum balance or opening deposit required.
Are accounts FDIC insured?
Yes. Deposits are insured up to $3 million through Thread Bank’s sweep program. Each participating bank covers up to $250,000 per depositor. You can access the terms and conditions of the sweep program at Sweep Disclosure and a list of program banks at Program Banks. Please contact customerservice@thread.bank with questions regarding the sweep program
Can I earn cash back?
Yes. Earn 1.10% cash back on eligible debit card purchases. Rewards are credited in the following month’s statement cycle.
Can I open a separate account for each property or portfolio?
Absolutely. This makes income and expense tracking easier, reduces manual entry, and improves reporting accuracy.
Deposits & Transfers
How do I fund my account?
Three options:
ACH transfer from a linked external bank (via the Cash Management page)
Wire transfer from another bank (Stessa doesn’t charge for inbound wires)
Initiate ACH from an external bank into Stessa
Can I deposit a check?
Yes, via the Stessa mobile app using mobile check deposit. Be sure to write “Mobile deposit at Stessa” under your endorsement.
Can I use bank branches, ATMs, or mail to deposit funds?
Bank branches: No
Mail checks: No
ATMs: Yes, for withdrawals only. ATM owners may charge a fee.
How do I transfer funds between Stessa accounts?
Go to the Cash Management page and move funds instantly between your Stessa accounts.
Can I use Zelle?
No, Zelle is not supported.
Account Access & Management
Where can I find my account and routing numbers?
Go to the Cash Management page and hover over the eye icon next to your account number to reveal full details.
How do I connect my account to the Transactions page?
Go to Connected Accounts and assign your Stessa Cash Management account to the relevant property for automatic transaction matching.
How do I direct tenants to pay rent into my account?
Stessa offers built-in rent collection. Learn more here.
Security & Compliance
Why do I need to verify my identity?
Federal law requires identity verification under Know Your Customer (KYC) rules to help prevent fraud and money laundering.
Is Stessa a bank?
No. Stessa is a financial technology company. Banking services are provided by Thread Bank, Member FDIC. Visa® debit cards are issued by Thread Bank under license from Visa U.S.A. Inc.
Support & Troubleshooting
How long does it take to get approved?
Some applications are approved instantly. Others may require follow-up documentation. Watch for an email with next steps if needed.
What are pending transactions?
Transactions may show as Pending until fully processed. Once complete, they appear in your Transactions page.
How do I cancel or close a Stessa account?
Click the blue chat circle in the lower-right corner of your Stessa dashboard (or "Support & Help" in the app) to open a request for account closure.
How do I report suspected fraud?
Use the blue chat circle in your account to start a support conversation right away.
What is Thread Bank’s address (for wire transfers)?
Thread Bank
210 E Main St
Rogersville, TN 37857
Stessa is a financial technology company and is not a bank. Banking services provided by Thread Bank, Member FDIC. The Stessa Cash Management Visa® Debit are issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa cards are accepted.
Your deposits qualify for up to $3,000,000 in FDIC insurance coverage when placed at program banks in the Thread Bank deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. You can access the terms and conditions of the sweep program at Sweep Disclosure and a list of program banks at Program Banks. Please contact customerservice@thread.bank with questions regarding the sweep program.
Essentials is a free plan and Pro is a premium plan. Annual Percentage Yield (APY) of 2.31% on deposit accounts for Essentials/Manage users; and 3.98% for Pro users is accurate as of December 19, 2024. APY for the account may change at any time, before or after the account is opened. No minimum balance or opening deposit required. Fees could reduce earnings on the account. Account holders can earn 1.10% cash back on debit card purchases. Cash back earned each month will be credited to your account by the next month's statement cycle. ATM transactions, the purchase of money orders or cash equivalents, loan payments and account funding made with your debit card are not eligible for cash back rewards. No minimum opening deposit and no minimum balance requirements. *Terms and eligibility requirements apply.