Link Accounts to Automate Tracking
Stessa is designed to connect seamlessly to your existing financial accounts, including bank accounts, credit cards, mortgages, property management portals, and even some utilities. Once you link an account, Stessa automatically imports and then auto-categorizes transactions. When your transactions are in order, you can run key reports like an Income Statement and Net Cash Flow report from your Transactions page.
Eventually, you'll be able to generate additional real-time reports including Depreciation and Tax-Ready Financials, based on categorized transactions.
We use Yodlee/Envestnet for all of our third-party financial account connections so your credentials are never seen or stored by Stessa. The connection is a one-way data import and nothing you do in Stessa will change or effect your actual financial accounts in any way. Yodlee is trusted by millions of businesses and consumers, and takes security very seriously.
How To Link a Bank Account/Credit Card
To set up a new bank or credit card account link, navigate to Settings > Data Connections and click on "+ Financial Account." Type the name of your financial institution (slowly) in the search box and then select it from the list of matching site names. Enter your online login credentials and then give it some time to authenticate and establish a secure connection.
If you have multiple accounts with the same institution, set accounts without relevant property transactions to "Exclude from Stessa." If you have an account that's used for more than one property, set it to "Import & Review." Finally, any accounts dedicated to a single rental property can be linked directly to save you from having to assign transactions one by one.
Once connected, it will likely take some time for Stessa to import transactions data. Your page may not show live data immediately.
How To Link a Mortgage Account
To set up a new mortgage account link, navigate to Settings > Data Connections and click on "+ Financial Account." Type the name of your lender in the search box or select it from the list of common sites. Enter your online login credentials and then give it some time to authenticate and establish a secure connection.
How To Link a Property Management Account
To set up a new property management link, navigate to Settings > Data Connections and click on "+ Property Manager." Enter the web address of your owner portal and your online login credentials. Then give it some time to authenticate and establish a secure connection.
If you're using AppFolio for property management, you'll need to enable the owner portal and reporting functionality.
How To Link an External Account (Utilities, etc.)
To set up a new data link for other types of accounts, navigate to Settings > Data Connections and click on "+ Other." Enter the web address of your account login and your credentials. Then give it some time to authenticate and establish a secure connection.
Support for external accounts varies greatly by region and type of account so reach out to us if you have a specific need and we'll see what we can do to help.
Manage Your Account Links via "Data Connections"
Once you've successfully linked a bank, credit card, mortgage, property management, or other accounts to Stessa, you'll need to make sure each external account is associated with one or more Properties. To associate account links with Properties, navigate to Settings > Data Connections and make sure each connected account is linked directly to a property, set to "Import & Review," if used for more than one property, or set to "Exclude from Stessa" if you want Stessa to completely ignore an account.
Most Common Bank Linking Problems & Errors
Successful Connection but No Accounts Found
This is by far the most common bank linking error and it can most often be resolved by
Blank Screen After Selecting Your Bank?
If you're seeing a blank screen after selecting your bank, you'll likely need to enable third party cookies in your browser settings to resolve the issue. You may then need to close and restart your browser before giving the connection another try. Once your bank is connected, you can revert to your original cookies settings if you like.
For Chrome, navigate to Chrome > Preferences > Advanced > Content Settings > Cookies and then make sure "Block third-party cookies" is set to off.
For Safari, navigate to Safari > Preferences > Privacy and then make sure "Always allow" is selected under "Cookies and website data."
Still Having Trouble Linking an Account?
Sometimes valid credentials will nonetheless return a result of "0" accounts. Other times, the data connection might show some, but not all, of the accounts you have with a particular financial institution. The reasons for this vary and we'll probably need to investigate your particular situation to figure out the best way forward.
Click on the blue circle in the lower right corner of the screen to drop us a quick note. We'll get back to you shortly with next steps.